Below are IcyMooh standard Terms and Conditions. Please take time to read through our Terms and Conditions thoroughly and ensure you understand them before you commence a project with me. By requesting services from IcyMooh, you agree to my Terms and Conditions, and you are aware that you are entering into a contract where payment is required.
1. These Terms and Conditions cover all contracts entered by a client with the company’s services related to channel branding.
2. These terms and conditions are subject to change from time to time.
3. These terms and conditions apply to the company and all its contractors.
4. The process of personal data (not limited to addresses and personal information) shall remain confidential unless legal due process is necessary. A lawyer may request my details should they need them. The only details required of the customer are their country and city so they may be properly invoiced.
5. IcyMooh and the client will attend a consultation at no charge to the client. This will assist in the evaluation and formulation of the client’s business design requirements. This conversation can be held via phone or over text.
6. If the delivery of the final artwork cannot be completed or the completion date cannot be agreed upon during the initial consultation, then the contract will be terminated, and no money is owed.
7. The Company does not offer a set number of revisions to the artwork, however fluid conversations and agreements on the sketches shall occur. Once an agreement has been reached no changes to previous work can be made.
8. Any additional work outside of the original agreement will be billed appropriately.
9. Quotations shall be provided upon completion of artwork. The client has 14 days to pay the invoice. All work up until this point will contain a branded watermark. This watermark will be removed upon payment.
10. Although IcyMooh has a flexible work schedule, the client cannot expect work to be completed at unreasonable or unrealistic hours (after 8PM CET on any given day).
11. Should a client wish to understand further cost break downs before engaging business they can request a price list from IcyMooh via email at: [email protected].
12. All payment shall be made out to https://paypal.me/IcyMooh within 14 days quoting the reference number in the invoice. Should a client fail to pay their invoice then they agree that the original work shall remain the property of IcyMooh.
13. If the client request termination of agreements no invoice or quotation shall be issued. All work shall remain property of IcyMooh.
14. IcyMooh shall consider lack of contact for 30 days as a termination of contract. See item 13 for process of termination.
15. The client is held responsible for approving all Artwork proofs and ensuring accuracy and suitability. This includes, but is not limited to; design, spelling, grammar, illustrations, images and quantity. It is the responsibility of the client to request another copy if the proof is difficult to read or changes are required.
16. The client agrees and accepts that the company is not legally responsible for any loss or damage suffered or incurred related to use of any of the companies’ services, whether from amendments, errors or omissions in documents, designs, information or any goods or services we be offered by the company.
17. The client acknowledges that it is their responsibility to convey accurate information to IcyMooh to complete the work. Therefore, if there are any errors in the final product, IcyMooh will not be considered liable for discrepancies.
18. It is the client’s responsibility to ensure that any artwork, images, files and text submitted does not violate copyright laws. The company and its contractors assume all written and visual content adheres to copyright laws and all correct permissions have been sought and/or royalties paid for use.
19. All drafts and proofs shall remain property of IcyMooh until payment is complete. Unlawful use of these artworks by the Client is strictly prohibited. The use of artwork prior to payment is illegal.
20. The company does not take any responsibility for trade marking of any kind. It is the clients responsibility to check trade marking laws and existing trademarks for availability.
21. In the act of a force majeure event IcyMooh shall not be liable for any failure or delay in delivery of work. Examples of force majeure events includes; Natural disasters, such as floods or hurricanes. Acts of people, such as riots, strikes, or wars. Public health crises. Major political crises. Unexpected family obligations, such as pregnancy, death, or major illness.